1. Introduction
Welcome to TrippHeaven. By using our website (https://trippheaven.com/) and services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with these terms, you should not use our website or services.
2. Definitions
- “Company” refers to TrippHeaven
- “Customer” refers to any individual or entity that purchases or uses the services provided by the Company.
- “Products” refers to the leather products manufactured and supplied by the Company.
- “Services” refers to the production facility services provided by the Company to brands and wholesalers.
3. Use of Services
Eligibility: By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding contracts.
Account Registration: To access certain services, you may need to register an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.
Account Security: You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
4. Orders and Payments
Order Placement: All orders must be placed through our website or through a designated sales representative. Once an order is placed, it is subject to acceptance by the Company.
Pricing: All prices are listed in USD unless otherwise stated. Prices are subject to change without notice.
Payment Terms: Payment terms will be agreed upon at the time of order placement. We accept various payment methods as indicated on our website. Payment must be received before the commencement of production unless otherwise agreed upon.
Taxes and Duties: Customers are responsible for all applicable taxes, duties, or other governmental charges related to the purchase of products.
5. Production and Delivery
Lead Times: Lead times for production will be provided at the time of order confirmation. We strive to meet the agreed-upon lead times but are not responsible for delays due to circumstances beyond our control.
Shipping: Shipping costs and terms will be provided at the time of order. Risk of loss and title for products pass to the customer upon delivery to the carrier.
Inspection and Acceptance: Customers must inspect all products upon receipt. Any claims for shortages, defects, or damages must be reported within 7 days of delivery.
6. Returns and Refunds
Return Policy: Returns are accepted only for defective products or incorrect shipments. All returns must be authorized by the Company in advance.
Refunds: Refunds will be processed within 30 days of receiving the returned products. Refunds will be issued in the original form of payment.
7. Intellectual Property
Trademarks and Copyrights: All content, trademarks, logos, and intellectual property displayed on the website are the property of TrippHeaven or their respective owners. You may not use any of these without prior written permission.
Customer’s Intellectual Property: Any intellectual property provided by the customer for the purpose of production remains the property of the customer. The Company will not use the customer’s intellectual property for any purpose other than fulfilling the order.
8. Limitation of Liability
Disclaimer of Warranties: The Company provides its services on an “as is” and “as available” basis. The Company makes no warranties, express or implied, regarding the products or services.
Limitation of Damages: In no event shall the Company be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or services.
9. Indemnification
You agree to indemnify and hold the Company harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or related to your use of the services, violation of these terms, or infringement of any intellectual property or other rights.
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the state where the Company is headquartered, without regard to its conflict of law principles.
11. Changes to Terms
The Company reserves the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the new terms.
12. Contact Information
If you have any questions about these terms and conditions, please contact us at:
TrippHeaven
Email: trippheaven.ind@gmail.com
Phone: +44 7754-878643 | +92 326-1491550
Thank you for choosing TrippHeaven.